Describe your case — we'll point you to the right procedure
We do not assess a case "at a glance". After you describe your situation, we indicate which procedure applies and which official source you can use to confirm the details.
The chat asks five short questions: what your case is about, what stage it is at, and how to reach you. It takes about a minute and lets us analyse the case right away so we can respond faster.
Prefer to write on WhatsApp
If you prefer to write directly to a person — the same team answers on WhatsApp and by phone. The chat is faster, however, because it collects the information we would ask for anyway from the start.
Tick the consent box to continue to WhatsApp.
Briefly describe your situation: what nationality you hold, on what basis you reside in Poland, and at what stage your case is. We will reply indicating which procedure applies and where to confirm the details. Do not send scans of documents at this stage.
The rules for processing the data shared during the conversation are described in the Privacy policy.